VISIT OUR NEW
STORE IN NEW YORK
4F Toshin Meieki Building, 2-45-14 Meieki Nakamura-ku, Nagoya, Aichi, Japan 450-0002
FREQUENTLY ASKED QUESTIONS
Yes, absolutely. ✅
You will receive the exact same product as shown in the pictures.
What this means:
All images represent the actual product or the exact same sealed version in stock.
Products are brand new and factory sealed, unless clearly stated otherwise.
If requested, we can provide real-time photos or videos of your specific item before shipping.
Each order is carefully checked and securely packed to ensure it arrives in perfect condition.
Your satisfaction and trust are very important to us, and we make sure what you see is exactly what you receive. 📦
Once your order is placed and payment is successfully confirmed, a sales invoice/receipt will be issued and sent to you. This invoice serves as your official proof of purchase and includes full order and payment details for your records.
If you need to return an item, please contact our customer support team first with your order details. Returns are reviewed on a case-by-case basis to ensure eligibility. Once approved, our team will provide clear return instructions to help make the process smooth and hassle-free 📦✅
Yes, we regularly restock popular items whenever they become available from our suppliers 🇯🇵✨. If a product is currently out of stock, feel free to contact our customer support team for updates or to be notified when it’s available again 📩📦.
We offer worldwide shipping and deliver to most countries around the globe ✈️📦. If you have any questions about shipping to your specific location or need confirmation before ordering, our customer support team will be happy to assist you.